Privacy Policy

Last updated: 14 February 2026

Who we are

OnComp is a trading name of OnComp Ltd, a company registered in England and Wales (company number 10964904). Our registered office is at 95a Cheriton Road, Folkestone, Kent, CT20 2QL, United Kingdom. When we say "we", "us", or "OnComp" in this policy, we mean OnComp Ltd.

What data we collect

We collect the following personal data when you use our website:

  • Contact form submissions: your name, email address, and message content when you submit our contact form.
  • Analytics data: usage data including pages visited, referral source, country, and device type, collected via Google Analytics 4. This may involve cookies — see the Cookies section below.

We do not collect payment information through this website. Any payment processing is handled by third-party providers with their own privacy policies.

How we use your data

  • To respond to your enquiries submitted via the contact form.
  • To understand how visitors use our website so we can improve it.
  • To comply with legal obligations.

We will never sell your personal data to third parties or use it for marketing purposes without your explicit consent.

Legal basis for processing

Under the UK GDPR, we process your personal data on the following bases:

  • Legitimate interest: responding to enquiries, improving our website.
  • Consent: where you have explicitly opted in (e.g. subscribing to communications).
  • Legal obligation: where required by law.

Data retention

Contact form submissions are retained for up to 24 months unless you request earlier deletion. Analytics data is aggregated and contains no personally identifiable information.

Cookies

This website uses cookies set by Google Analytics 4 to distinguish users and sessions. These cookies (such as _ga and _ga_*) expire after up to 2 years. They do not contain personally identifiable information but do assign a random client ID to your browser.

Essential cookies may also be used for basic website functionality (e.g. form submission state). You can control cookie preferences in your browser settings.

Third-party services

We use the following third-party services:

Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to processing of your data.
  • Request data portability.
  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Contact us

For any privacy-related questions or to exercise your rights, contact us at [email protected].